SYSTEMS CONSULTATION

It is not enough to simply address the individual and group issues that surround diversity. At the root of many organization’s diversity challenges are systems that perpetuate the very problems they are working to solve. For any diversity initiative to be successful, a comprehensive effort must to made to address systems across the organization that are antiquated or counterproductive to the goals you are working to accomplish. Following are some of the services we offer in this arena:

> PROCESS AND SYSTEMS MAPPING FOR DISCRETIONARY POWER™ - identifies the critical places where unintended bias and prejudice can enter an organizational system or process.

> CRISIS OR SPECIFIC EVENT CONSULTATION – assists management in viewing events, such as mergers, acquisitions, lawsuits or product launches, from a diversity perspective.

> DIVERSITY COUNCIL OR TASK FORCE DEVELOPMENT – facilitates team start-up from mission and roles to creation of an 18-24 month strategic plan.

> RECRUITING A DIVERSE WORKFORCE – consultation with human resources managers to educate and facilitate effective recruiting methods and procedures.

> HR SYSTEMS AUDIT – a comprehensive review of the organization’s recruiting, interviewing, performance appraisal or other systems and procedures.

> CULTURE CHANGE INTERVENTION – for companies with mature diversity initiatives, this intervention determines which norms create barriers and which create advantages, facilitates the generation of new norms and educates employees about a new culture.

> INTEGRATION OF KEY BUSINESS INITIATIVES – consultation and education regarding the relationship between diversity and other organizational initiatives, such as Total Quality or Learning Organization efforts.

> SHADOW CONSULTATION FOR HR, OD AND DIVERSITY PROFESSIONALS – observation and feedback for professionals who wish to improve their effectiveness.